FREQUENTLY ASKED QUESTIONS
How should I wash my Anatomie clothing?
We recommend turning our garments inside out and washing them on a delicate, cold water setting in the washing machine.
Alternatively, you can hand wash them in cold water using a gentle soap. Hang dry items or pop them in the dryer and tumble dry low.
*Fun fact: our signature stretch woven pants can be dried in under 8 minutes using a hairdryer or will air dry naturally in less than two hours.
How does Anatomie sizing compare to regular pant sizes?
This ready to wear size chart will help you match Anatomie sizing to your numerical pant size.
Why are Anatomie pants $225?
We put the utmost care and attention to detail into crafting every pair of pants. Designed of high quality fabrics with European craftsmanship, pants are cut and sewn with expert precision to complement a woman’s body.
We offer many specialized fits by body type, which means many hours are invested with pattern makers and tailors to achieve that perfect fit.
That said, our pants are at an entry-level designer price point. Consider their versatility (you will end up wearing them all the time) and durability (they do not wear out) and $225 per pair is actually a reasonable price for an everyday investment piece.
How lightweight are your pants?
Each pant weighs 0.45 pounds. Two pairs weigh less than a banana. Packing our pants for your next trip will save you lots of weight and space in your suitcase!
Tops and jackets are also compact and lightweight, which is why many of our customers are able to travel all over the world with only a carry-on.
I got the same pant in different colors, but they fit differently…why?
Pants in our sand and white colors are designed in a slightly heavier stretch woven fabric to prevent transparency. They tend to run slightly smaller than pants of the same style in black, grey, navy, etc.
Is the same style of pant in different colors all made from the same material?
No. Our darker colors (black, navy, grey, khaki) are made of a lightweight stretch woven fabric. Pants in lighter colors (white and sand) are made of a thicker, heavier stretch woven fabric as mentioned above.
All pants, regardless of color, feature Anatomie’s signature benefits: comfortable, curve-hugging, lightweight and breathable. You can refer to our essential pant guide for more info.
Do you carry long pants for taller women?
We don’t have a tall line specifically, but our Skyler Pant has the longest inseam in our collection, ranging from 31 to 33 inches depending on size. We have customers up to 6 feet tall who wear the Skyler and look amazing.
Do you carry plus-size items (size 16 and over)?
Currently we do not offer plus sizes. Our biggest size, XL, is about a 12/14. We have had many requests for plus size and we are in the process of adding larger sizes in the future.
Do you carry petites?
Currently we do not offer petite sizes. Our shortest style is the Celine Pant, which is a good fit for petites an inseam ranging from 28 -30 inches , depending on size. Additionally, our Kate, Skyler and Luisa Pants are easy to hem and work well for petites as well.
Do you have a restocking or arrival date for sold-out items?
Signing up for emails is the best way to stay connected and get ‘back in stock’ updates, as well as other important info.
You can also call us at 1-833-576-1900 and a member of our concierge team will be happy to provide the latest inventory info.
If an item is out of stock, how do I get on the waiting list?
Click on the size letter and color you will like to purchase in future, type in your email address in the blank field, then hit "Notify Me" button, it's that easy! This will automatically add you to our "Back In Stock Alerts". Once the style size and color returns into stock, you will be the 1st to be notified about it and get the chance to purchase it that same day. Our email to you will include a direct link to purchase this style.
You may certainly also call us at 1-833-576-1900 and a member of our concierge team will gladly add you to the VIP waiting list.
Do you have a retail store where can I buy your clothing?
Anatomie is available at select Neiman Marcus locations and in boutiques, private clubs, luxury hotel gift stores, cruise ships, and spas across the country.
Please refer to our store locator to find a location near you or check out our events calendar for pop-up shops.
I returned an item; when do I get my money back?
Please allow 14 business days after we have received your items to see a refund credited to your account.
What is your return policy?
Anatomie will gladly accept returns within 30 days of full-priced, unworn, unwashed, non-sale merchandise with all tags attached for a full refund.
DO YOU OFFER EXCHANGES?
Yes, we now offer exchanges in our 'MAKE A RETURN' section online. Exchanges are now offered on any style, color and/or size.
To start an exchange, click "Make a Return", then enter your email address and prompted and follow the instructions in the email.
You must choose one of the following to make the exchange:
- Did Not Fit
- Too Large
- Too Small
- Received Wrong Color
- Received Wrong Size
ALL LAST CHANCE CLEARANCE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED.
Returns are accepted if they meet our return policy requirements. These requirements are set in place to prevent the return of personally damaged or used garments and to assure the high quality of our products. The return label is offered by Anatomie for domestic orders over $100 or more only after approval. If your order was placed online and you want to make a return, please click here and follow the instructions. If your order was under $100, it is your responsibility to pay for the return charges. If you placed the order over the phone with one of our team members, please call us at 1-833-576-1900.
Online orders are eligible for refund and store credit only. Please carefully read the following:
- If located in the U.S., you have 30 business days from the day the order is shipped to decide if the item is right for you
- If located outside of the U.S., you have 30 business days from the day the order is shipped to make a return. Anatomie will not be responsible for refunding incurred duty costs.
- Anatomie will refund item(s) provided that the item(s) has not been damaged, soiled, washed, altered or worn and that all labels and tags are attached.
- You can easily make a return by clicking here and following the instructions. (If you need further help, please contact our Shipping & Returns Department at 1-833-576-1900 (Ext. 310).
- If you have any questions or concerns or if you are not satisfied with the quality of the garments, please give us a call at 1-833-576-1900.
- All sale items are final sale and cannot be returned.
- Garments that have been altered are not returnable.
- Please allow 14 business days after we have received your item for your refund to be credited to your account.